Spares and Repairs 

If you cant find the spare part you require on our website then please use the form below giving us as much detail as possible so we can best assist you. For all repair equiries please follow all the steps below.

Our repairs process involves five simple steps.

Step One: Fill out our repairs contact form and let our expert engineers know how we can assist you. Our experts aim to reply within one working day.

Step Two: Following our evaluation of the issue, the repair team will provide impartial advice on how to proceed with repair and pricing. At BPS, we are upfront about our repair cost, no hidden fees so you have peace of mind.

Step Three: Send your product to our office in Hampton, our expert team will then undertake a thorough inspection.

Step Four: Your product is then professionally repaired with the highest attention to detail. If our in-house experts cannot assist, we have established partners for specialist repairs.

Step Five: Our experts will then thoroughly inspect the repair and ensure it meets the BPS standard. We will then arrange for delivery or collection of the item at your convenience, Charges may apply but will be out-lined before arranging.